Chad's AC Direct Reviews

 

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Local Reviews

Chad's AC Direct Rated 4.9 out of 5 stars based on 961 customer reviews

Map of Mathews, AL

Chad is very thorough.




Review of Chad's AC Direct

Excellent all around experience. Communication was very good throughout the entire process.


Map of Lowndesboro, AL

Absolutely awesome price and well as remarkably professional and timely service.




Review of Chad's AC Direct

I had the pleasure of meeting the owner of the company, Chad, who came to my residence to inspect one of two of my air/heat (heat pump) systems. Upon his arrival, he had such a pleasant warm and professional personality. Upon his arrival, I felt that I didn't need him to check the system, I told him what I needed and wanted. Was I in for a big surprise. He check my broken, leaking system, of which part of it was outside and the other part was over my ceiling, assessed my needs for the area of my house that the heat pump covered. There was no nonsense involved, He informed me of my needs, contrary to what I thought I needed. Afterwards, he gave me a quote that was thousands of dollars below two competitive company gave me, I was blow away. I felt very comfortable and felt that I could trust the service that he offered, and never felt pressured. Two hours after he departed my residence, I was on the phone tracking him down to let him know that I wanted his company to replace the system, Within two days an instillation crew was at my home for the instillation. The installers were polite, friendly and very professional. I felt so comfortable with the installers that I left my house, leaving them there to alone because I had personal chores that I had to attend to. The installers put in my system and had it up and ready in a very timely manner, Upon their completion, the installers briefed me on the operation of the system. I am a very happy and satisfied costumer, and I'm very happy that I chose a company that I can trust and rely on, now and in future.


Map of Montgomery, AL

*****




Review of Chad's AC Direct

Great service from Point A to Point B. The owner, GM, technicians, and every other employee I came in contact with were absolutely fantastic professionals. Each were articulate, thorough, kind, patient, understanding, and respectful. I can see that it’s culturally built across the company. My only beef would be price. Cost was up 40% from a year ago, to no fault of theirs. However, the company bent over backwards to get me the best price possible despite inflation and the current economic environment. Kudos to the entire team for great customer service!


Map of Prattville, AL

Great checkup!!!




Review of Chad's AC Direct

Brandon & Sonny were great. Explained everything they were doing. Great customer service


Map of Montgomery, AL

Excellent service




Review of Chad's AC Direct

Looking for a reliable HVAC company? Chad's AC Direct offers unbeatable indoor comfort service throughout Montgomery, AL and the surrounding areas. But don't take our word for it - see what other area homeowners are saying, then give us a call for service at 334-264-6464.